Baseus Encok HZ11 Wired Earphones
Baseus Encok HZ11 Wired Earphones
Baseus Encok HZ11 Wired Earphones
Baseus Encok HZ11 Wired Earphones
Baseus Encok HZ11 Wired Earphones
Baseus Encok HZ11 Wired Earphones
Baseus Encok HZ11 Wired Earphones
Baseus Encok HZ11 Wired Earphones
Baseus Encok HZ11 Wired Earphones
Baseus Encok HZ11 Wired Earphones
Baseus Encok HZ11 Wired Earphones
Baseus Encok HZ11 Wired Earphones
Baseus Encok HZ11 Wired Earphones
Baseus Encok HZ11 Wired Earphones
Baseus Encok HZ11 Wired Earphones
Baseus Encok HZ11 Wired Earphones

Baseus Encok HZ11 Wired Earphones

Sale price$6.48 AUD Regular price$7.20 AUD
Save 10%
SKU: A00164200113-Z1
  • 10mm Large Moving Coils
  • High Definition Microphone
  • Comfortable to Wear
Color:Black
In stock
Quantity:

Shipping & Return Policy

Shipping & Delivery

1.1 Shipping Fee

Free Shipping on Orders Over $100 AUD.

There is a shipping fee of $10  for orders under $100 AUD.

1.2 Shipping Zones

The delivery time for items is as follows:

Shipped From

Processing Time

Shipping Time

Australia

1-2 Business day

3-8 Business days

*Delivery Time= Processing Time + Shipping Time

During Black Friday, expect extended delivery times due to high demand and increased order volume.

1.3 Delivery Areas

Our website products can support Australia delivery.

1.4 Taxes and Duties

The purchase price does NOT include import duties, VAT, and other taxes and fees.

1.5  Frequently Asked Questions

Q: Can I change the shipping address of my order?

A: Orders can be edited or canceled only before the shipment via our customer support team Baseus.rma.au@crazyparts.com.au. We cannot change the shipment information once the product is en route.

Q: The logistics track has not been updated after shipment. What should I do?

A: If the logistics track has not been updated after 7 days, please contact us. If within 7 days, please wait patiently.

Q: Why did I only receive part of my order?

A: We might have divided your order into several packages. Perhaps  those packages are delivered on different time. Please wait 7 days and  contact us for logistic tracking.

Q:When logistics information indicates that the package has been delivered, but nothing arrives, what should I do?

A: It is recommended that first you call the local post office to confirm and check the surrounding environment again for parcels. Please  contact us, we would love to help you.

Q: What do I need to do when I received a different product instead of what I ordered?

Please contact customer support at Baseus.rma.au@crazyparts.com.au.

 

Return & Refunds

Baseus has implemented an easy and straightforward return policy for customers. Within the validity warranty period, customers are entitled to free return, exchange, and repair services in compliance with relevant regulations.

2.1  7-Day No Reason Return and 30-Day After-Sales Guarantee

- Within 7 business days of receiving a product if the product has no manufacturing defect and is still in new condition.

- Within 30 business  days of receiving a product if the product has a manufacturing defect.

2.2 How to start a return

- Contact the Baseus customer service team by email at Baseus.rma.au@crazyparts.com.au to obtain a return shipping address with the following information:

  1. Order number
  2. Proof of purchase
  3. Video or photo of the faulty product (if applicable)

 

- Request for a Return in the email.

-You will receive an email with the return process with address and precautions.

2.3 Return shipping cost

For non-quality related warranty claims, buyer is responsible for shipping costs. The seller is responsible for shipping costs if he requests a return for product inspection.

Shipping costs should be covered by the buyer in the following situations:

- Customer issues (dislike, unwanted)

- Returning products for any reason other than a proven defect

- Warranty claims on items taken outside the original country of purchase

- Buyer's accidental returns

- Returning incorrect items

- Returning items claimed to have defects but found by Baseus quality control to be in working condition

- Returning defective items in international shipping

- Costs associated with unauthorized returns (any returns made outside of the approved warranty process)

If the shipping item is over $39, please consider using a shipping service that  provides tracking, or purchasing shipping insurance. Otherwise, Baseus  cannot guarantee items are successfully returned.

2.4  Refund Policy

All refunds will be processed within 3 business days after the warehouse confirms receipt of the returned items. After we issue the refund, it  may take up to 7-15 business days to reflect in your original payment method.

If you haven't received your refund for a long time after we process your refund, please check with the paying bank.

Non-refundable situation

- A package with visible wear or damage

- Lost or stolen products

- Labels, machine serial numbers, waterproof marks, anti-counterfeiting marks, etc. torn up or altered.

- Free products

- Repairs through 3rd parties

- Purchases from unauthorized resellers

- Items that are not from Baseus

- The product was used or dismantled

Brand: Baseus

Model: Baseus Encok HZ11

Material: ABS+TPE+Metal

Loudspeaker Type: §¶10mm Moving Coil

Wire Length: 1.1m

Sound Frequency Range: 20Hz-20kHz

Interface: 3.5mm jack

Features:

High-Quality Audio:?Baseus Encok HZ11 wired earphones (3.5mm) deliver an unparalleled music experience, ensuring every note is heard with great detail and quality.

Sophisticated Design: The product features a sophisticated design coupled with leading audio technology for a stylish and functional headset.

Convenient 3.5mm Connection:?Enjoy a hassle-free connection with the 3.5mm port, making these earphones compatible with a wide range of modern mobile devices while ensuring stable and sophisticated sound quality.

Versatile Music Enjoyment:?Whether you're into vibrant pop, soothing classical tunes, or immersive game audio, the Baseus Encok HZ11 ensures a perfect audio experience for every genre.

Ergonomic Comfort:?Designed with ergonomics in mind, these earphones provide a comfortable fit for your ears during extended music listening sessions, allowing you to fully concentrate on the music without discomfort.

Built-in Controls:?Easily pause/play music, and manage phone calls directly from the headphone cord, providing convenience without having to take your phone out of your pocket.

Premium Build:?Solidly constructed with premium materials, the Baseus Encok HZ11 wired earphones ensure long-term durability and reliability, becoming your loyal companion for every journey and music session.

Wide Device Compatibility:?Compatible with various devices, including MacBook Pro 2023, iPhone models, Android smartphones, MP4/MP3 players, PS5/PS4, Microsoft Surface Pro/Go/Laptop/Mac, tablets, and more with a 3.5mm headphone jack.

Ultimate Music and Convenience:?Experience the ultimate combination of quality audio and stylish design with the Baseus Encok HZ11 wired earphones (3.5mm), providing the perfect blend of music enjoyment and convenience.

Free Shipping Over $100

Free Shipping on Orders Over $100

See more details about shipping on our Shipping policy page.

Free Shipping Over $100

Free Shipping on Orders Over $100

See more details about shipping on our Shipping policy page.

7-Day Money Back Guarantee

Returns

Customers can return the item to us in its original condition within 7 days of receipt.

See our return policy for more details about what is needed for a smooth return process.

7-Day Money Back Guarantee

Returns

Customers can return the item to us in its original condition within 7 days of receipt.

See our return policy for more details about what is needed for a smooth return process.

Hassle-Free Warranty

More infoation about how to warranty can be found in our Warranty Page.

Hassle-Free Warranty

More infoation about how to warranty can be found in our Warranty Page.